Reuniting Australians with their unclaimed money.
We specialize in verifying and recovering lost funds. If we contacted you, it's because our research indicates you are owed money held by government or financial institutions.
Why Choose RSA
A Trusted Partner in Recovery
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Registered Australian Company
- We are a fully registered Australian business, operating in compliance with Australian Consumer Law.
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No Win, No Fee
- Our service is strictly commission-based. If we don’t recover your money, you don’t pay a cent.
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Secure & Confidential
- Your personal information is handled with the highest level of security and privacy.
Our Process
How We Reunite You With Your Money
1. Identification
Our team constantly monitors unclaimed money registers and government databases. We identify funds that have been sitting dormant and match them to their rightful owners.
2. Outreach
We reach out to you via mail or other contact methods. If you have received a letter from us, we have already located funds we believe belong to you.
3. Verification & Recovery
Once you authorize us to act on your behalf, we handle the complex paperwork, verify your identity with the holding authority, and manage the claim process.
4. Settlement
We secure the release of funds. The money is paid to you, minus our agreed standard commission fee. If the claim is unsuccessful, there is zero cost to you.
Frequently Asked Questions
Is Refund Services Australia legitimate?
Yes. We are a registered Australian business dedicated to helping individuals recover lost funds. We operate with strict adherence to privacy and consumer protection laws.
Why did I receive a letter from you?
You received a letter because our research team identified unclaimed funds that match your name and last known address. We send these notifications to let you know the money exists and offer our help in recovering it.
How do you get paid?
We operate on a 'No Win, No Fee' basis. We charge a commission only after the funds have been successfully recovered. There are no upfront fees or hidden charges.
Can I claim the money myself?
Yes, you can often search government databases and claim funds yourself. However, the process can be time-consuming and involve navigating complex bureaucratic requirements. Many clients choose RSA for our expertise, convenience, and ability to handle the entire process for them.
Contact Us
Have a question about a letter you received? Ready to start your claim?
Fill out the form or email us directly at support@rsa.com.au.