Privacy Policy

Last Updated: January 1, 2025

Introduction

Refund Services Australia ("RSA") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information such as your name, contact details, date of birth, and identification documents (e.g., driver's license, passport) necessary for verifying your identity and processing your claim.

How We Use Your Information

We use your information solely for the purpose of locating unclaimed funds and facilitating their recovery on your behalf. This includes communicating with you and the relevant holding authorities.

Disclosure of Information

We do not sell your personal information. We may disclose your information to government agencies or financial institutions strictly as required to process your claim.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have any questions about this Privacy Policy, please contact us.